Payment Policy
Unless other arrangements are made in writing between both parties, all projects at 1st Web Design Studio require 50% deposit prior to their initiation and the remaining due upon completion. 1st Web Design Studio owns all projects’ digital and non-digital materials created by 1st Web Design Studio until payment is received in full. Full payment is due upon project completion, and must be made by cheque or cash. Payment also may be made by credit card via PayPal with an additional surcharge of 3%. All prices are listed in US dollar.
Development Policy
1st Web Design Studio reserves the right not to accept projects that promote racism, pornography, or anything that is of objectionable contents.
Websites created by 1st Web Design Studio must have the statement "Website designed by 1st Web Design Studio" (and possibly include a small 1st Web Design Studio logo) placed at the bottom of the homepage.
1st Web Design Studio reserves the right to include in our portfolio any projects created or developed by us.
Limitation of Liability
1st Web Design Studio will not be liable for indirect, special or consequential damages, or any loss of revenue or profits, arising in connection with the projects that we developed.
1st Web Design Studio reserves the right to delay or stop any project development for any reason without liability. 1st Web Design Studio will notify the client immediately of any changes of project development status, and make appropriate arrangements. If a stoppage in development is caused by 1st Web Design Studio, the client will be refunded the deposit minus any billable hours.
1st Web Design Studio is not responsible for hosting company / internet service provider / domain name registrar / or other outside agencies issues, damage, downtime, email problems, website hacks and other security issues or any part thereof. These services are independent to 1st Web Design Studio services offered.
Project Contents
All digital and non-digital materials supplied by the client to 1st Web Design Studio for project development must be, either owned by the client or given copyright permission for publication. 1st Web Design Studio is not responsible for copyright infringements found on these materials.
Cancellation of project development
A request to cancel project must be made in writing to 1st Web Design Studio and include the signature of the authoritative client. 1st Web Design Studio will charge for the least 50% of total payment for project development before the cancellation request is made.
Pause in project development
A request to pause project development must be made in writing to 1st Web Design Studio and include the signature of the authoritative client. The delay will not exceed a period of 30 days. Unless other arrangements are made between both parties, 1st Web Design Studio will assume any delay requested by the client that exceeds the 30-day period a cancellation, and hence will charge for the number of hours accumulated in project development before the request to pause is made.
Unconditional 30-day Money Back Guarantee
for Satisfactory Guaranteed
In order to make our customer enjoy our services, you can get your money full refunded if you find the quality of our services and the web design that we produce are under your satisfaction within 30 days after we complete the project.
Unconditional money back guarantee for the services below:
- web design
- e-commerce design
- identity design
However, there are some special charges which are non-refundable. Those charges include:
- The cost of domain name registration
- Dynamic web development
- Search engine submission fee
- Search engine optimization fee
- Special case such as your account if cancelled due to spamming